Privacy Policy

Wulo Technologies Ltd (“Wulo,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”) and any related services (collectively, the “Services”). By using our Services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly, such as your name, email address, phone number, and payment information when you register for an account, make purchases, or contact us.

1.2 Transaction Data: We collect information related to your transactions, including purchase history, product details, and delivery information.

1.3 Device and Usage Data: We collect data about your device, including device ID, IP address, operating system, and usage information, such as app interactions and preferences.

1.4 Location Data: With your consent, we may collect information about your location to provide location-based services and improve your experience.

2. How We Use Your Information

2.1 To Provide and Improve Services: We use your information to process transactions, fulfill orders, and enhance our Services.

2.2 To Communicate with You: We may use your contact information to send updates, respond to inquiries, and provide customer support.

2.3 To Personalize Your Experience: We use your data to tailor content and recommendations to your preferences and interests.

2.4 To Comply with Legal Obligations: We may use your information to comply with legal requirements, such as resolving disputes and enforcing our agreements.

3. How We Share Your Information

3.1 With Service Providers: We may share your information with third-party service providers who assist us in operating our Services, such as payment processors, delivery agents, and marketing partners.

3.2 For Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, we may transfer your information as part of the transaction.

3.3 For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3.4 With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

4. Data Security

4.1 Protection Measures: We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.

4.2 Limitations: While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data.

5. Your Choices

5.1 Access and Update: You can access and update your account information by logging into your account settings on the App.

5.2 Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in such communications.

5.3 Location Data: You can manage or disable location data collection through your device settings.

6. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or through the App. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wulo Technologies Ltd
Winsala Street, Lagos

9. Miscellaneous

9.1 International Transfers: Your information may be transferred to and processed in countries outside your jurisdiction, which may have different data protection laws.

9.2 Third-Party Links: Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

9.3 Data Retention: We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy.